6.1 The Company follows a no refund policy unless the product (Goods or Digital content) is described as per Return policy in 6.4. If the product is proven to be not as described or faulty, it will be covered by the Limited Warranty in 6.8. In such cases, Client must contact our customer support at support@flatbellyfairy.com within 14 days upon delivery and provide detailed information proving Company’s product fault (with visual proof attached). Once a refund is issued, Client no longer has access to the Company’s product. All refunds are applied to the original method of payment. By purchasing Services, Client agrees to this refund policy and relinquishes any rights to subject it to any questions, judgment or legal actions.

6.2. Refunds for any Goods that have been delivered to the Client will be issued within 10-30 business days after the Return process of the Goods has been completed as described in our Return Policy. 

6.3. The Company will not be responsible for the refund or reshipping the order to the other address if Client didn’t provide correct or full delivery or contact information (including delivery address, email address).

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6.4. Return Policy: any Goods that you wish to return must be in the original packaging and unopened, in a condition fit for resale, with receipt from a verified seller. If the Goods to be returned do not meet these conditions, we will be unable to offer a refund. If you decide to return the order, you must inform us at support@flatbellyfairy.com before you return it to our warehouse. We’ll provide you with our return form which must be filled and sent back together with the Goods within 14 days after receiving the purchased Goods. Once the Goods and the form have been received and checked by our staff, a refund will be authorized by the same method that the payment was made. Please be advised that the refund may take up to 14 working days to reach your bank account. If the Client fails to meet the deadlines of our returns policy, we will be unable to offer a refund. 
 
Return address
Flat Belly Fairy warehouse and address for returns:
 
Flat Belly Fairy

2670 Penns Ridge Blvd
Easton pA 18040
USA